Policies

Cancellation & Rescheduling Policy

We understand that circumstances change. The following notice periods apply.

Rescheduling

You may reschedule once, free of charge, using the secure link on your booking confirmation, provided the configured notice period is met.

Requests inside the notice period are considered at the administrator's discretion.

Cancellations and refunds

Cancellations made within the notice period are eligible for a refund or credit.

Late cancellations and no-shows are not refundable.

Approved refunds are processed to the original payment method within a reasonable period.