Policies

Privacy Policy

Karma Africa treats every enquiry as strictly confidential. This policy explains what we collect, why, and how long we keep it.

Information we collect

Your name, contact details, preferred language, consultation topic category and any message you choose to send.

Booking, payment and delivery records, including proof of payment documents you upload.

How we use it

To arrange, confirm, reschedule and deliver your consultation or order.

To send booking confirmations, reminders and follow-up messages by WhatsApp and email.

To keep accurate financial and administrative records as required by law.

Confidentiality

Consultation notes are private, stored securely and visible only to the administrator.

We never sell, rent or share your information with third parties for marketing.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Records required for legal or financial compliance may be retained for the statutory period.